Localization studio · Brooklyn, NY

Say it plainly, in the language they think in.

Plainspoke localizes app interfaces, help-center content and patient-facing instructions into Spanish, Portuguese and Haitian Creole, then reads every line aloud with a native speaker before it reaches your users.

3
  • EspañolLatin American by default
  • PortuguêsBrazilian by default
  • Kreyòl ayisyenHaitian Creole, native reviewers
A translator's desk with a marked-up printed proof and a reading loupe, in black and white Español · Português · Kreyòl ayisyen · Ps

88 Lefferts Pl, Brooklyn, NY 11238Mon–Thu 9am–5:30pm · Fri to 1pm

What to send

Send the source, not the screenshot

We work from your files so keys, placeholders and links survive the trip. Three kinds of material cover nearly everything we’re handed.

Software

Interface files

String exports in the format your engineers already ship. We leave your keys, placeholders and plural rules untouched and flag any line that can’t survive a longer translation.

  • .xcstrings · .strings · Android XML
  • .po · .json · XLIFF
  • Figma frames for context
Support

Help-center exports

Articles come back with their IDs, headings and internal links in place, so your redirects and search index don’t need re-wiring when the Spanish site goes live.

  • Zendesk · Intercom · Help Scout
  • Markdown · HTML
  • Your existing glossary, if there is one
Patients

Patient-facing documents

Instructions for use, quick-start cards, discharge sheets and on-device prompts. Your regulatory team signs off the final; we mark every line they should read twice.

  • InDesign · Word · PDF with source
  • Dosing and warning copy
  • Consent and intake forms

Specimen

One sentence, read four ways

A dosing line looks easy until you meet the word for “tablet.” Here is the kind of margin note a project returns with.

Hands holding a phone with a medication reminder, in black and white
Take 1 tablet twice a day, with food.

Source line from a device companion app.

Tome 1 tableta dos veces al día, con alimentos.

Formal “tome,” never “toma,” for instructions. We ask which word your pharmacy label uses: tableta or comprimido.

Tome 1 comprimido duas vezes ao dia, junto com alimentos.

“Comprimido,” not “tablete.” The second one is a chocolate bar in Brazil.

Pran 1 grenn de fwa pa jou, ak manje.

Short verbs, no borrowed French register. A Creole speaker reads it aloud before we sign off.

What to expect

The figures you can plan a release around

No retainer, no seat licences. Every project gets the same four commitments, written into the quote.

3passes on every file: translation, native-speaker review, in-context testing
2native readers see each string before it ships to your users
48hfrom your files to a written, fixed-fee quote
1invoice per project, itemized by language and by step

Services & prices

Priced per project, itemized by language

Starting prices for a typical scope. Native-speaker review is already inside every figure below.

A

Interface strings

Up to 5,000 words per release, with placeholders, plurals and character limits respected and a glossary you keep.

From $1,380per language, per release
B

Help-center articles

Up to 25 articles per batch, with link checking, preserved article IDs and consistent product terms across all of them.

From $2,160per language, per batch
C

Patient instructions

Read-aloud check and a query log for your regulatory team. Back-translation is $310 per document if your QA asks for it.

From $640per document, per language
D

In-context testing

A native speaker walks your build on a device and returns annotated screenshots of every clipped, broken or odd line.

$890per language, per build

Rush work under five business days adds 25%. Projects over $2,500 start with half up front; the balance is due on delivery.

A note from the proofing desk

A button that fits in English is a layout bug in Portuguese.

Spanish often runs a fifth longer than the English it came from, and Haitian Creole rarely lines up word for word at all. We test the translation on your real screens, so a clipped label is found by us and not by a patient.

Book an in-context pass
Read aloud · Native speaker · Signed off · Ps

The studio

We read every line aloud before you do

Plainspoke is a Brooklyn studio for the unglamorous half of a product.

The error message at 2 a.m. The dosing line. The settings toggle nobody reads until it matters. That is the copy we spend our days on, in the three languages your support inbox keeps asking for.

  • We ask for your glossary first. If you don’t have one, we write it and you keep it.
  • A translator drafts; a different native speaker reviews, aloud.
  • We name what we won’t translate: brand names, legal boilerplate, anything your counsel owns.
Meet the studio
Two colleagues reading a printed page aloud across a table, in black and white

Before the first file

Questions we’re asked first

Q1Do you handle regulated medical content?

We translate it with care and flag every line your regulatory or clinical team should review. We don’t certify translations or replace your own sign-off.

Q2Why Haitian Creole?

Because it is routinely missing from vendor menus, and the people left out are often the ones reading the instructions most closely. Our reviewers are fluent Kreyòl speakers, not French speakers working from a dictionary.

Q3Which Spanish and which Portuguese?

Latin American Spanish and Brazilian Portuguese by default. Spain Spanish or European Portuguese on request, at the same rate.

Q4What if our strings change mid-project?

Changes under 10% of the word count are folded into the fee. Beyond that, we re-quote in writing before we touch anything.

Q5How is a project billed?

One fixed fee, itemized by language and by step: translation, review, testing. There is no retainer and no per-seat charge.

Start a project

From first file to final screenshot

Send a sample or simply describe the work. A fixed-fee quote comes back within two business days at most, usually sooner.

  1. 1

    Send a sample

    Email files or describe the project. Ten strings or a whole help center, either works.

  2. 2

    Written quote

    A fixed fee by language and step, within 48 hours.

  3. 3

    Translate

    Glossary first, then the draft, in your file formats.

  4. 4

    Native review

    A second native speaker reads it aloud and marks what sounds off.

  5. 5

    In-context test

    We walk your build and send annotated screenshots back.

The studio

88 Lefferts Pl Apt 3A
Brooklyn, NY 11238
Find the stoop for 3A

Hours

Mon–Thu 9am–5:30pm
Fri to 1pm
Visits by appointment

Reach us

(617) 694-9962
hello@getplainspoke.com

Start a project Call (617) 694-9962